Introduction


This Privacy Policy describes how we, whcsj (“we,” “us,” or “our company”), collect, use, protect, and handle the personal and business information you provide to us through our official website, https://whcsj.com (“the Site”). As a professional manufacturer of military uniforms and equipment, whcsj is committed to protecting the privacy and data security of all our clients and potential partners.

 

Information We Collect

Information You Provide to Us Directly
When you communicate with us through the Site’s contact forms, Request for Quote (RFQ) forms, “Call Me Back” features, or direct emails, we collect information you voluntarily provide, which typically includes:

  • Your name and job title

  • Company / Organization name

  • Contact phone number and email address

  • Business information such as project details and specification requirements mentioned in your inquiry.

Data We Collect Automatically
When you visit the Site, we may automatically collect certain information, such as your IP address, browser type, operating system, and website usage data (like pages visited and time spent), to help us analyze web traffic and improve user experience.

 

Use of Cookies

Cookies are small data files stored on your browser. Our Site uses cookies to:

  • Enhance Convenience: If you fill out a contact or quote form, you may opt-in to saving your name, company name, and email address in cookies. These are for your convenience so that you do not have to fill in your details again. These cookies will typically last for one year.

  • Functionality: If you have a client account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies, and we will set up several cookies to save your login information and screen display choices.

  • Analytics: We use cookies to understand how visitors interact with our website, which helps us optimize our site content and structure.

 

How We Use Your Information

We use the information we collect for the following business purposes:

  • To Respond to Your Inquiries: To answer your questions and provide the product information, technical specifications, and quotations you request.

  • To Process Orders and Services: To manage and fulfill our business contracts and orders with you.

  • Client Relationship Management: To maintain our business relationship with you and, with your consent where required, to send you relevant product updates or industry news.

  • Website Improvement: To analyze data to optimize our website’s functionality, product presentation, and user experience.

  • To Comply with Legal Obligations: To meet our legal, regulatory, and compliance requirements.

 

Who We Share Your Data With

We do not sell your personal data to any third parties. We only share your information in the following limited circumstances:

  • Internal Teams: Your information may be shared internally among our sales, technical support, and logistics teams to ensure an efficient response to your needs.

  • Trusted Third-Party Service Providers: We may share information with third-party vendors (e.g., CRM systems, web hosting partners, analytics providers) who assist us in operating our website and conducting our business. These providers are contractually obligated to keep your information secure.

  • Legal Requirements: We may disclose your information if required by law, court order, or governmental authority.

 

How Long We Retain Your Data


We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy. For business inquiries and client information, we will retain the data for the duration of the business relationship and for a reasonable period thereafter to comply with our accounting, reporting, and legal obligations.

 

What Rights You Have Over Your Data

You have the right to access, correct, or request the erasure of your personal data that we hold. You may also object to or request the restriction of certain processing of your data. To exercise these rights, please contact us via email at contact@whcsj.com. Please note that we may not be able to fulfill requests for erasure of data that we are obliged to keep for administrative, legal, or security purposes.

 

Data Security


We have implemented industry-standard security measures to protect your information, including the use of SSL encryption to secure data transmission and restricted internal access to personal data. However, please be aware that no method of transmission over the Internet is 100% secure.

 

Changes to This Privacy Policy


We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date” at the top. We encourage you to review this policy periodically.

 

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us using the details below:

 

Effective Date: 05/01/2025